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Maypole receives national award Servizz Bi Tbissima 

Published: December 2, 2021

The Malta Competition and Consumer Affairs Authority (MCCAA) announced the winners of the sixth edition of Premju Servizz bi Tbissima during an award ceremony on Wednesday night.

This year over 1,000 different sellers and companies were nominated across the four categories. The top five in each category were closely vetted by the Servizz bi Tbissima Competition Board to first ensure that the votes received were valid and according to the competition’s terms and conditions and also to check that nominated traders abided by the award’s code of conduct in their day-to-day operations.

Maypole won the most popular category named as “Supermarkets and Mini Markets”.  The MCCAA announced the following:

The Supermarkets and Mini Markets category was won by Maypole.

Second place: Pavi-Pama Supermarket

Third place: Park Towers Supermarket (Welbee’s)

Maypole Director Sebastian Debono accepted the award on behalf of Maypole Group and thanked MCCAA and all those who voted for Maypole.  “Since the very start, we always wanted to make our clients feel at home at our shops, while providing them with the best possible service and high-quality products.  We are thrilled and honoured to receive this award which bears testimony to our commitment.  There is always room for improvement as we strive, on a daily basis, to become better.

In her address, the MCCAA Chairperson Inġ. Helga Pizzuto spoke about the challenges the Authority faced during the pandemic and how it focused its energy on assisting both consumers and traders to deal with the unprecedented situation.

Speaking at the award ceremony, Parliamentary Secretary for Consumer Rights and Public Cleansing, Hon. Deo Debattista, explained how through such initiatives, sellers and companies who focus their operations on providing the best service for customers, stand out among their competitors. He remarked how year on year, the award gained more participation from the general public, as could be seen from the increase in votes when compared to the previous edition.

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